ソフトロボットによる電子請求書監査の自動化
Automating the audit of electronic invoices with a soft robot
台湾の病院で、クラウド上の電子請求書データを自動取得し社内データとの不一致を検出するソフトウェアロボットを導入し、監査業務を効率化した事例を報告した論文。
著者: Tian Jun Cheng, Chia Jung Chen, Yao Lin Ong, Yi Fang Yang, Guang Yih Sheu
分類: cs.RO
原文アブストラクト
Taiwan's Chi Mei Medical Center has completed four challenges mentioned in published robotic process automation (RPA) studies including automating a dynamic process, designing feasible human-robot collaboration, incorporating other emerging technologies, and bringing positive business impacts. Its executives called a committee to implement the electronic invoicing. This implementation includes the creation of a software robot to download automatically cloud electronic invoice (E-invoice) data from Taiwan's E-invoice platform and detect the inconsistency between them and on-premise data. This bot operates when internal auditors are off their office. They satisfied this software robot since the remaining work is only verifying the resulting inconsistency. The Chi Mei Medical Center measured the time and costs before and after adopting software robots to audit E-invoice; consequently, it welcomed more bots automating other business processes. In conclusion, integrating a software robot with other emerging technologies mitigates the possible errors provided by this bot. A good human-robot collaboration relies on the consideration of human perspective in choosing RPA tasks. Free bot creators are sufficient to verify that automating a business process using a bot is a reasonable investment.