インテリジェントRPAにおける機械学習の初期分類体系
A Nascent Taxonomy of Machine Learning in Intelligent Robotic Process Automation
RPAと機械学習の統合に関する文献レビューを行い、インテリジェントRPAを2つのメタ特性と8つの次元からなる分類体系に整理した。
著者: Lukas Laakmann, Seyyid A. Ciftci, Christian Janiesch
分類: cs.AI, cs.RO
原文アブストラクト
Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and timely automation of rule-based, well-structured tasks, its symbolic nature has inherent limitations when approaching more complex tasks currently performed by human agents. Machine learning concepts enabling intelligent RPA provide an opportunity to broaden the range of automatable tasks. In this paper, we conduct a literature review to explore the connections between RPA and machine learning and organize the joint concept intelligent RPA into a taxonomy. Our taxonomy comprises the two meta-characteristics RPA-ML integration and RPA-ML interaction. Together, they comprise eight dimensions: architecture and ecosystem, capabilities, data basis, intelligence level, and technical depth of integration as well as deployment environment, lifecycle phase, and user-robot relation.