社会的に有能で文化適応型の人工エージェントに向けて:表出的秩序、相互作用の破綻、回復戦略
Towards socially-competent and culturally-adaptive artificial agents Expressive order, interactional disruptions and recovery strategies
人間とロボットの相互作用における機能的・社会的な破綻を分類し、それに対応する回復戦略を人工エージェントが扱えるようにする枠組みを提案した論文。社会的能力・関係的役割・近接性の3次元に絞り、必要なアーキテクチャ要件を議論する。
著者: Chiara Bassetti, Enrico Blanzieri, Stefano Borgo, Sofia Marangon
分類: cs.AI, cs.CY, cs.HC, cs.MA, cs.RO
原文アブストラクト
The development of artificial agents for social interaction pushes to enrich robots with social skills and knowledge about (local) social norms. One possibility is to distinguish the expressive and the functional orders during a human-robot interaction. The overarching aim of this work is to set a framework to make the artificial agent socially-competent beyond dyadic interaction-interaction in varying multi-party social situations-and beyond individual-based user personalization, thereby enlarging the current conception of "culturally-adaptive". The core idea is to provide the artificial agent with the capability to handle different kinds of interactional disruptions, and associated recovery strategies, in microsociology. The result is obtained by classifying functional and social disruptions, and by investigating the requirements a robot's architecture should satisfy to exploit such knowledge. The paper also highlights how this level of competence is achieved by focusing on just three dimensions: (i) social capability, (ii) relational role, and (iii) proximity, leaving aside the further complexity of full-fledged human-human interactions. Without going into technical aspects, End-to-end Data-driven Architectures and Modular Architectures are discussed to evaluate the degree to which they can exploit this new set of social and cultural knowledge. Finally, a list of general requirements for such agents is proposed.