Acceptance of Autonomous Vehicles Varies With Ride Experience, MM Research Institute Survey Finds

Merkmal-biz.jp reported findings from an MM Research Institute survey showing that more than 50% of people with no experience riding autonomous taxis or buses said they did not want to use them. Among those with ride experience, the figures were 27.1% for taxis and 24.0% for buses, roughly half as high.

The survey shows that attitudes toward autonomous taxis and buses vary significantly depending on whether people have ridden in them. For municipalities and operators considering their introduction, it indicates that opportunities for test rides can affect acceptance. More than 50% of people with no experience said they did not want to use the vehicles, compared with 27.1% for taxis and 24.0% for buses among those with experience. Establishing conditions for use and designing the rider experience remain challenges.